Rootnet Status
All Systems Operational
Network Connectivity Operational
90 days ago
99.99 % uptime
Today
Internet Uplink - BIT, Ede Operational
90 days ago
99.99 % uptime
Today
Internet Uplink - euNetworks, Amsterdam Operational
90 days ago
100.0 % uptime
Today
Managed VPS Platform Operational
90 days ago
100.0 % uptime
Today
BIT, Ede Operational
90 days ago
100.0 % uptime
Today
euNetworks, Amsterdam Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
DNS - nsauth.myrootnet.nl Operational
90 days ago
100.0 % uptime
Today
DNS - nsauth.myrootnet.com Operational
90 days ago
100.0 % uptime
Today
Customer Dashboard Operational
90 days ago
100.0 % uptime
Today
beheer.myrootnet.nl Operational
90 days ago
100.0 % uptime
Today
Mail Operational
90 days ago
100.0 % uptime
Today
Rootnet.email - Webmail Operational
90 days ago
100.0 % uptime
Today
Rootnet.email - IMAP Operational
90 days ago
100.0 % uptime
Today
Rootnet.email - SMTP Operational
90 days ago
100.0 % uptime
Today
Kerio Operational
90 days ago
100.0 % uptime
Today
Shared Hosting Operational
90 days ago
100.0 % uptime
Today
hosting09.myrootnet.nl Operational
90 days ago
100.0 % uptime
Today
wp01.myrootnet.nl (adequate-peacock) Operational
90 days ago
100.0 % uptime
Today
wp02.myrootnet.nl (foreign-lynx) Operational
90 days ago
100.0 % uptime
Today
wp03.myrootnet.nl (citybred-swift) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
Cloudflare Amsterdam, Netherlands - (AMS) Operational
Cloudflare Frankfurt, Germany - (FRA) Operational
Cloudflare London, United Kingdom - (LHR) Operational
Cloudflare Recursive DNS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance customer dashboard Apr 30, 2024 00:00-03:00 CEST
We will be performing maintenance on services used by our customer dashboard. During this maintenance, changes made in the customer dashboard may be delayed. The dashboard may also briefly be unavailable.
Posted on Apr 15, 2024 - 17:19 CEST
Maintenance rootnet.email May 8, 2024 00:00-03:00 CEST
The installed software will be updated to the most recent available versions. During the maintenance, services may experience intermittent disruptions for several minutes.
Posted on Apr 15, 2024 - 17:23 CEST
Past Incidents
Apr 25, 2024

No incidents reported today.

Apr 24, 2024
Completed - The scheduled maintenance has been completed.
Apr 24, 20:57 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 18:00 CEST
Scheduled - The installed software will be updated to the most recent available versions. During the maintenance, DNS resolution latency may be slightly elevated.
Due to the redundant nature of the DNS resolvers, no downtime is expected.

Apr 15, 17:08 CEST
Completed - The scheduled maintenance has been completed.
Apr 24, 20:54 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 18:00 CEST
Scheduled - The installed software will be updated to the most recent available versions. During the maintenance, services may experience intermittent disruptions for several minutes.
Apr 15, 17:16 CEST
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Resolved - In this update we'll provide a timeline of the DDoS of today:

08:55 - Initial traffic spikes are detected.

09:05 - The uplink of our infrastructure was overloaded a few times for brief moments. We see spikes of around 100Gb/s. These spikes are too short to trigger the automated mitigations. Because the uplink itself is being overloaded multiple servers are experiencing packet loss.

09:07 - The overload of the uplink has ended but we're still seeing a lot of traffic, around 800Mb/s. We're investigating the nature of this traffic to determine if it's malicious or not.

09:37 - Another short traffic spike causing a brief overload on the uplink.

10:48 - After consulting with our datacenter partner we've deemed the traffic to be malicious and mitigation is started.

11:05 - Initial mitigation is in place and seems to reduce the traffic significantly.

13:54 - One of our subnets becomes unreachable. Multiple customers are affected by this outage. Together with our datacenter partner an investigation into this outage is started.

14:00 - Our datacenter partner disables part of our mitigation and the traffic to the unreachable subnet recovers. Unfortunately we see the uplink being overloaded as a side-effect resulting in packet loss.

14:15 - Focused mitigations are deployed to subside parts of the ongoing attack. We then see a drop in traffic on the uplink and as a result the packet loss is resolved.

14:20 - Further mitigations are deployed which targets the remainder of the malicious traffic.

16:00 - Since the mitigations of 14:20 no new attacks have been detected and the DDoS issue is deemed resolved.

Apr 11, 16:02 CEST
Monitoring - Since this morning (08:57) we're noticing several DDoS attempts on our infrastructure in Ede and these have a volume of around 100Gb/s.

We're actively mitigating the attacks, however packet loss can occur during this process as we need to adjust our mitigation to the changing patterns of the attack.

Apr 11, 14:20 CEST