Mail delivery issues

Incident Report for Rootnet

Resolved

This incident has been resolved.

Posted Nov 20, 2023 - 12:16 CET

Update

All services have recovered. SpamExperts has also informed us that they have fixed the underlying issue of this disruption.

Posted Nov 20, 2023 - 12:15 CET

Investigating

We are currently seeing an elevated mail-queue on our outgoing mail delivery platform (SpamExperts).
Our vendor is currently investigating the issue.

While the incident is ongoing, outgoing mail-delivery may be delayed.

Posted Nov 20, 2023 - 10:27 CET

This incident affected: Mail (Rootnet.email - SMTP).